BMW CORPORATE AFTERSALES.
BMW CORPORATE AFTERSALES.
BMW CORPORATE AFTERSALES.
Corporate Aftersales supports with all Service, Maintenance & Repair topics, with the customer at the heart of everything we do. We provide a number of programmes and initiatives which are centred around class-leading customer satisfaction and effortless excellence – both of which are achieved by working together in partnership.
SERVICE INCLUSIVE.
A package designed to deliver an effective maintenance offering for your business vehicle.
Service Inclusive provides a peace of mind service proposition with the assurances that come with using Genuine BMW & MINI Parts, as well as approved trained technicians.
BMW PROACTIVE CARE.
BMW Proactive Care offers both a proactive and a preventative function. Real-time analysis enables service, maintenance, or repair requirements to be detected at an early stage.
When something requires action, the driver is contacted through the My BMW App, via e-mail, by SMS, or a message sent directly to the vehicle.
In urgent cases, drivers will receive a phone call from a BMW expert to arrange an resolution. That way we are there before drivers need us.
BMW ROADSIDE ASSISTANCE.
- We will be there in the event of an accident or breakdown - 24 hours a day, 365 days a year.
- For recovery & technician attendance we look to achieve 90% arrival within 60 minutes.
- With over 50% of all cases, the car is repaired over the phone, or via a technician visit.
- If a technician attends a repair, we have an 80% success rate.
My BMW APP.
READY TO DISCOVER My BMW?
My BMW is the digital partner to your BMW, a direct connection to your car and the world outside at any time and any place. Read about the key features of the app and how you can get started with My BMW.
SPEAK TO AN EXPERT.
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SPEAK TO AN EXPERT.
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